Returns & Exchanges

At Question Beauty, we want you to be completely satisfied with your purchase. If a product doesn't meet your expectations, you can return it within 30 days of receipt for a full refund or exchange.

1

Initiate Your Request

Visit our online portal and enter your order number and email address to select the items you wish to return.

2

Pack Your Products

Carefully place the items in their original packaging, ensuring all lids are tightly sealed to prevent leaks during transit.

3

Print and Ship

Download your prepaid shipping label, attach it to your parcel, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing